I want to thank everyone that has shown us just how passionate each and every one of you are about SmokersHelpline.ca and the tight-knit community that has been built over the years. You have changed lives for the better, and we hope you continue to do so here.
I want to personally apologize for not having better prepared the existing community for some of the changes that have come with our new site. We are a very small team that has worked on this new system, and my communication to you got the short end of my attention at times while we shoved our way to the finish line and our launch. I'm here now, and I'm listening, so let's talk.
The important part:
This is the first
release of our brand new system. We built the new SmokersHelpline.ca from the ground up, and a huge amount of the improvements involved are under the hood and unseen. Trust me, this is just the beginning. We are committed to improving upon this system and moving ahead with new features, content, and cool stuff.
Right now, we are in bug squashing mode. Things always happen with a new site that we don't find in testing (and we tested A LOT), so please let us know in a post in this forum if something just doesn't work or doesn't look right, or use the Contact Us
form (which is working again).
If you have an idea of something you want to see on the new site, please start a post or comment on somebody else's. Please let's try to keep it to one thread per idea so that we can contain all of the relevant discussion and we don't have a million threads asking for the same thing. I can't promise that everything that is suggested will happen, or maybe it will happen but in a different way than you or I have envisioned it. We are bound by cost, technology, and in some cases intellectual property, but I want to have the discussion and I will try my best to answer as transparently as I can.
The system that you see before you is pretty flexible, so in some cases, we can make changes that take days. In other cases though, we will need to secure funding in our budget and go through approvals and get our developers to find time in their schedule to make things happen. I will try to indicate what sort of timeframe we are talking about with some of these feature requests, but many of these factors may be out of my control.
Above all, let's please keep this productive and positive. Let's look to the future of the site and how we can improve it together.