Forums / The day to day / The text helpline

The text helpline

4 posts, 0 answered
  1. idonthaveone
    idonthaveone avatar
    7 posts
    Registered:
    18 Jan 2023
    24 Jan
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    Does anyone use the text helpline? Is it worth using??

    My sister recently had her tax info stolen so I’m a little paranoid now. Like is the text helpline legit or is it someone trolling forum for info. Sorry…. I live alone and worry about weird things *covers eyes*
  2. sarah, quit coach
    sarah, quit coach avatar
    209 posts
    Registered:
    28 Nov 2017
    24 Jan in reply to idonthaveone
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    Hello idonthaveone - 
    Firstly, welcome to our community forum! We are glad you found us, and we appreciate your caution - we want you to feel our services are safe and accessible.

    All the info about our text service is under the 'how we help' tab top of the page. 

    We assure you our service takes your privacy seriously, and would you never ask you for any personal identifying information over our text service. 

    Please let us know if you have any other questions/concerns, on here, or you can email us at shlsupport@cancer.ca.

    Hope this helps and welcome!
    Sarah
  3. idonthaveone
    idonthaveone avatar
    7 posts
    Registered:
    18 Jan 2023
    24 Jan in reply to sarah, quit coach
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    Hi Sarah, thank you. I wasn’t sure what the text helpline was like but after your response I tried it. That’s cool with the keywords for fast support in a moment of craving…. I’m really hoping to use it successfully with future craving. 
  4. sarah, quit coach
    sarah, quit coach avatar
    209 posts
    Registered:
    28 Nov 2017
    25 Jan in reply to idonthaveone
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    yay! Glad you found it helpful, idonthaveone! and congrats for taking a chance on it...you were open to a new form of support as you make change with your smoking/vaping. 

    Remember, if you want to talk to a quit coach via text during business hours, type 'chat' and you will be connected right away.
    In the meantime, continue to get the automated supportive messaging when you need it - thats what its there for, and can really help as a way to manage cravings and delay the urge to smoke.

    All the best,
    Sarah
4 posts, 0 answered