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Text Message Support

3 posts, 0 answered
  1. kate r, quit coach
    kate r, quit coach avatar
    49 posts
    Registered:
    16 Jan 2019
    07 Jul
    Link to this post

    For those members that are unaware, Smokers’ Helpline currently offers text message and live chat support to those living in Ontario and Saskatchewan!

    You can get this support by texting iQuit to 123456. Your standard text messaging rates from your provider may apply.

    With this service, you will receive support on the go with text messages that are customized to your quit date. In addition, you can text keywords (e.g. craving, edgy, stressed) for extra help when you need it the most. This will prompt a text recommending how you can effectively deal with the situation or craving. When you need it, by texting chat you can also chat live with a Quit Coach during our business hours.

    You can read more about this service, and others, under the How we help tab of our website.

    Sincerely,
    Kate R

    Last modified on 07 Jul 2019 15:03 by kate r, quit coach
  2. quitting2017
    quitting2017 avatar
    3 posts
    Registered:
    29 Nov 2017
    03 Sep in reply to kate r, quit coach
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    I have started a new quit and have texted iQuit to 123456 but received nothing. Am I doing something wrong. 
  3. jenna lee, quit coach
    jenna lee, quit coach avatar
    150 posts
    Registered:
    28 Jun 2018
    03 Sep in reply to quitting2017
    Link to this post
    Hi quitting2017,

    Congratulations on your new quit!

    To confirm, the phone number is 123456 and the message is iQuit.

    If you have done this part correctly, I wonder if you reside outside ON and/or Sask where these services are offered.

    If either of these two are NOT the case, please don't hesitate to give us a call so we can help remedy your technical difficulty. Sorry for the inconvenience.

    Jenna Lee
3 posts, 0 answered