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Text messaging/Live chat

4 posts, 0 answered
  1. steven, quit coach
    steven, quit coach avatar
    40 posts
    12 Sep 2018
    24 Feb 2019
    Link to this post
    Hello everyone!

    Has anyone used Smokers' Helpline "Text messaging/Live chat, and if so, what has been your experience of it so far?

    If you have not yet used it, or would like to try it out, here is how to register:

    Text Messaging (Ontario Residents Only)

    Receive up to 13 weeks of supportive text messages on your cell phone.

    Support is offered around:

    • Preparing to Quit
    • Coping with cravings, withdrawal symptoms and stress
    • Identifying quit tips and aids
    • Staying motivated and maintaining your quit

    You also have the ability to text certain keywords for additional supportive messages: 

    Edgy, Craving, Alcohol, Smokers, Stress, Motivate, Slip

    Text "Stop" if you want out of the program                     

    Live chat support via text message-  Launched March 2018 

    A client who has registered for text (i.e. they have to text "iquit" first, and accept service by either providing a quit date or the word “thinking”) can now text the word "CHAT" during our contact centre hours to engage in live chat.


    Steven (Quit Coach)

  2. wandam
    wandam avatar
    206 posts
    05 Feb 2019
    24 Feb 2019 in reply to steven, quit coach
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    Hi Steven, if I lived in Ontario I would probably sign up for this.
  3. atp
    atp avatar
    496 posts
    31 Dec 2018
    24 Feb 2019 in reply to steven, quit coach
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    I signed up for the text messages. I found that they were really helpful, especially during the first 2 weeks. 

    i did not know that there was a CHAT feature. 
  4. enough is enough
    enough is enough avatar
    1 posts
    25 Feb 2019
    24 Feb 2019
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    just signed up for text, looking forward to receiving my first one!
4 posts, 0 answered