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Difficulty with Profile Picture

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2 posts, 0 answered
  1. jafo
    jafo avatar
    1 posts
    Registered:
    24 Jun 2023
    28 Jun 2023
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    I have tried various pic sizes and resolutions, still having difficulty with my profile pic. The pic always appears stretched and smeared. How do I change the profile pic?
  2. emily, quit coach
    emily, quit coach avatar
    247 posts
    Registered:
    28 Nov 2017
    28 Jun 2023
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    Hi Jafo, 

    Welcome to Smokers' Helpline Online! It's great to have you here with us. 

    We apologize for any inconvenience you've experienced with getting your profile pic set up. We know how important it can be to personalize your account and make it feel like you. 
    We will be looking into the matter and will follow up with you by email to help as soon as we know more.

    Wishing you all the best in your quit journey,
    Emily 

     
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