Forums / Suggestions and technical issues / Known issue: Duplicate support e-mails

Known issue: Duplicate support e-mails

2 posts, 0 answered
  1. kyle @ smokers helpline
    kyle @ smokers helpline avatar
    73 posts
    Registered:
    28 Nov 2017
    21 Jan
    Link to this post
    Hello everyone,

    Please note that we are aware of a current issue with support e-mails being delivered in duplicate. Our technical team is working on a solution, and I will update when it is resolved. Thanks for your patience.

    Cheers,
    -Kyle-
  2. kyle @ smokers helpline
    kyle @ smokers helpline avatar
    73 posts
    Registered:
    28 Nov 2017
    26 Feb
    Link to this post
    Hello again,

    We believe we have resolved this issue. If you continue receiving duplicate e-mails (or begin receiving duplicates again), please let us know.

    Thanks,
    -Kyle-
2 posts, 0 answered