FOR ONTARIO RESIDENTS ONLY
Services in Saskatchewan, Manitoba, Quebec, Prince
Edward Island, and the Yukon are
Canadian Cancer Society has proudly operated Smokers' Helpline for nearly 20
years and has supported over 250,000 people in their quit journey. On September
11, 2019 the Government of Ontario announced that Telehealth Ontario will begin
delivering phone-based quit smoking support as of October 1, 2019. While
Smokers' Helpline will no longer provide phone support in Ontario, we will
continue to provide our trusted, evidence-based digital services - Smokers'
Helpline.ca, email support, and text messaging.
TO ACCESS QUIT SMOKING SUPPORT
Speak with a Telehealth
Ontario Care Coach - 1 866-797-0000 (toll-free) or the number on cigarette
Telehealth Ontario Smoking Cessation Program
Ontario will offer a smoking cessation program to support Ontarians and their
- Providing evidence-informed
smoking cessation supports and information.
- Supporting callers through
follow-up calls where additional supports and coaching are required.
- Offering callers access to a
Telehealth Ontario nurse to address any symptoms identified during the
will operate the Smoking Cessation Program using a case management approach,
offering callers bilingual smoking cessation support (and additional real-time
translation services that support over 300 languages) from a Care Coach between
10am and 10pm daily and access to Care Coach Assistants 24 hours a day, seven
days a week to help callers with ongoing supports and information.
Smokers' Helpline digital services in Ontario are
unaffected by this change. You will still be able to access all of the
program and online community, including email support. Your 24/7 touchpoint for
getting and staying smoke-free
Smokers' Helpline Text Support
the word "IQUIT" to the number 123456. Text support in the palm of
your hand with regular messages and access to Quit Coach chat sessions
Register for the First Week Challenge Contest www.firstweekchallenge.ca
smoking for the first 7 days of the month for your chance to win a $500 cash
trial pack of NICODERM® patches NICORETTE® gum (while supplies last): smokershelpline.ca/trial-pack